Mo shares his insights from the habits of David Burkus.
- Figuring out how to work and thrive in a virtual world is only going to become more important going forward.
- We need to have an agreement with our internal teams and our clients regarding how we are going to work together and communicate with each other. You need to know which platforms are meant for what kinds of communication so that you can be more efficient and effective.
- Once you work it out internally, you can share it with your clients and give them an idea of how you can work together while also giving them a model to implement in their own businesses.
- White space built into your remote meetings is crucial. The white space around traditional in person meetings doesn’t happen anymore and that was where the informal chat occurred that allowed relationships to develop naturally. Add space to your calendar to have the meeting before the meeting to make this easier.
- Be more intentional with your questions. In a virtual world it’s even more important. Being general upfront and asking questions that can be answered either personally or professionally are great for opening up the possibility of getting to know the person.
- The Champagne Question is a great first step to helping a client craft a future that’s better for them. People need positivity and optimism in their life and you can add that to their life by asking them the right questions and exploring the answers.
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